Webinar | Keeping it Cool: Leveraging Emotional Intelligence for Better Communication Outcomes Webinar Keeping it Cool Leveraging Emotional Intelligence for Better Communication Outcomes Recorded on: Tuesday, August 11, 2020 Duration: 1 hour Cost: FREE Speaker: Evan Roth, Principal and Executive Coach of Roth Consultancy International If you would like to request the webinar recap and supporting documentation, please complete the form on this page. Matters of money are big in people’s lives – maybe now more than ever. The Financial Aid Office knows this all too well. How do we handle interactions with students that show we care, want to be of service, and that we want them to succeed even when we might not be able to tell them what they want to hear? One answer may be in enhancing our Emotional Intelligence. Emotional Intelligence is the ability to identify, use, understand, and manage emotions in an effective and positive way. A high Emotional Intelligence helps individuals to communicate better, reduce their anxiety and stress, defuse conflicts, improve relationships, empathize with others, listen effectively, and effectively work through many of life's challenges. Join us as Evan Roth, Principal and Executive Coach of Roth Consultancy International guides us through an exploration of some Emotional Intelligence components. We’ll talk through: How awareness of how our emotions can positively impact our interactions with students How listening and empathy can produce outcomes How reframing stress can keep us from becoming entirely depleted How regulating our emotional expression can serve us and others Request Resources Please fill out the form and check the resources that you would like to receive from the “Keeping it Cool: Leveraging Emotional Intelligence for Better Communication Outcomes” webinar. Webinar Recap Certificate of Completion Webinar Recording Full Name* Title* Organization/Institution* Email Address* Phone NumberView Inceptia's full privacy statement.CAPTCHA Find my representative
Webinar | Using Soft Skills to Excel in Hard Times Webinar Using Soft Skills to Excel in Hard Times Recorded on: Tuesday, June 23, 2020 Duration: One hour Cost: FREE Speaker: Efrain, Quality Assurance and Training Supervisor, Inceptia If you would like to request the webinar recap and supporting documentation, please complete the form on this page. Even in the best of times, the ability to assist students can rely greatly on communicating effectively. Now, as campus closures necessitate a shift away from in-person contact, developing or honing phone skills can make a huge difference in the quality of our student interactions. Students are making critical choices right now about starting or continuing their studies, and providing exceptional support is key for your school to excel. Whether you’re settling into your role or you’re a seasoned higher ed pro, we can all benefit from examining and sharpening our soft skills in stressful situations … amidst change … and on the phone. Hear from our customer support experts on the tips and techniques they use to manage student interactions every day including: Using effective language Employing emotional intelligence Taking control of the call And physical or mental tweaks you can make to improve your communication Request Resources Please fill out the form and check the resources that you would like to receive from the “Using Soft Skills to Excel in Hard Times” webinar. Webinar Recording Webinar Recap Certificate of Completion Full Name* Title* Organization/Institution* Email Address* Phone NumberView Inceptia's full privacy statement.CAPTCHA Find my representative
Webinar | Burn Bright without Burning Out Webinar Burn Bright without Burning Out Recorded on: Tuesday, June 16, 2020 Duration: One hour Cost: FREE Speaker: Angela Mazzolini If you would like to request the webinar recap and supporting documentation, please complete the form on this page. Burnout, or physical and emotional exhaustion due to the stress of working conditions, is all too familiar for those in higher education. Take the time now to learn about this phenomenon and prepare yourself for the busy academic year ahead. This introspective and informative session will highlight the signs of burnout and research-based self-care practices that help to combat work fatigue. We will also discuss how job burnout impacts the field of higher education financial wellness on a larger scale. Attendees will develop a plan for self-care and stress reduction in order to burn bright without burning out. Request Resources Please fill out the form and check the resources that you would like to receive from the “Burn Bright without Burning Out” webinar. Webinar Recording Webinar Recap Certificate of Completion Full Name* Title* Organization/Institution* Email Address* Phone NumberView Inceptia's full privacy statement.CAPTCHA Find my representative
Webinar | Sneaking Mindfulness into Real Life for Higher Ed Professionals Webinar Sneaking Mindfulness into Real Life for Higher Ed Professionals Recorded on: Wednesday, January 22, 2020 Duration: One hour Cost: FREE Speaker: Daron Larson If you would like to request the webinar recording and supporting documentation, please complete the form on this page. Mindfulness may sound like a trendy buzzword that has more to do with yoga than higher education, but what if it could be used to help higher ed professionals decompress, handle work stress, and better serve students? And even if it did, who has the time? It can, you do, and mindfulness coach Daron Larson brings his expertise to Inceptia’s spring webinar series to explain how. Just as physical exercise strengthens the body, mindfulness strengthens attention. Yet despite what you may have heard, this doesn’t have to be a time-consuming task that takes weeks or months to master. Discover how exercising your attention – with or without meditation – can develop capacities for relating more effectively to the challenges of modern life, all while looking for ways to sneak mindfulness into some of the things we're already doing. In this one-hour webinar, Daron will educate us on mindfulness benefits and application by: Exploring how small behavioral changes lead to significant results over time Learning how to add mindful awareness to existing habits and activities Developing a simple, personal plan for incorporating a mindful awareness habit into your routine Learn more about our guest speaker: Mindfulness coach Daron Larson uses what people already know about physical fitness to help them navigate the challenges of mindfulness practice — an idea he explored in his TEDxColumbus Talk: Don't Try to Be Mindful Request Resources Please fill out the form and check the resources that you would like to receive from the “Sneaking Mindfulness into Real Life for Higher Ed Professionals” webinar. Webinar Recording Webinar Recap Certificate of Completion Attentional Fitness Training Full Name* Title* Organization/Institution* Email Address* Phone NumberView Inceptia's full privacy statement.CAPTCHA Find my representative
Webinar | Student Insights: Financial Behaviors and Issues of Inequity Webinar Student Insights Financial Behaviors and Issues of Inequity Recorded on: Wednesday, April 24, 2019 Duration: One hour Cost: FREE Speaker: Carissa Uhlman If you would like to request the webinar recording and supporting documentation, please complete the form on this page. In 2018, Inceptia released the results of our first financial behavioral assessment, highlighting the chasm between financial perceptions versus actions. Our survey results indicated a significant disparity between what students think and how they behave, providing insight into possible solutions for how we can combat this lost connection. But sometimes there are larger factors at play that can affect our students’ ability to improve their financial well-being. Issues of inequity, from the gender pay gap to the racial wealth divide, to food and housing insecurity, can make for an uneven playing field to advance financial education for all. This 1-hour session will combine the best research and ideas from our previous webinars to foster understanding and share best practices regarding: Aligning financial education with student misperceptions Recognizing issues of inequity pertaining to race, gender, and socioeconomic status Case studies for developing financial education training and resources that address these systemic barriers Request Resources Please fill out the form and check the resources that you would like to receive from the “Building a Better Award Letter: Providing Information that Really Helps Students and Families” webinar. Webinar Recording Webinar Recap Hungry and Homeless in College Report Still Hungry and Homeless in College Report Eating on a Budget Full Name* Title* Organization/Institution* Email Address* Phone NumberView Inceptia's full privacy statement.CAPTCHA Find my representative