Student Loan Assistance Returning to School Congratulations on your decision to return to school! If you are enrolled at least half-time, you may be able to have your current federal student loan payment suspended while you’re in school. Be sure to contact your loan holder to let them know you are returning to school. For information about your current federal student loans, you may access the Department of Education’s Federal Student Aid site, or call 800.4.FED.AID (800.433.3243). Should you discover that your federal student loan is delinquent, contact the Inceptia Outreach Team to visit with a trained counselor at 855.471.1615 to learn of repayment options to help you get back on-track.