Webinars
Join us for timely higher education topics. Register for an upcoming webinar event or view an on-demand presentation.
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Upcoming
  • Undercover Mindfulness for a Resilient New Year (replay)
    Date: Tuesday, March 9, 2021
    Show Description

    Physical exercise strengthens the body. Mindfulness strengthens attention skills. Discover how exercising your attention – with or without meditation – develops relaxation, focus, and resilience. Rather than being an escape from stress and uncertainty, it’s a way to inhabit the messiness of life more fully. Learn how mindfulness practice can help you bounce back, adapt, and even grow in response to the threats and challenges of ordinary life—without annoying people.

    Mindfulness Coach Daron Larson draws from what people already know about physical fitness to help them navigate the challenges of mindfulness practice.

     
  • The Telephone Game: Fine Tuning Soft Skills for Quality Student Interaction
    Date: Tuesday, March 30, 2021
    Show Description

    Communication is the key to student interaction. Even in the best of times, the ability to assist students relies on communicating effectively. Even as the future of in-person contact has a positive outlook, developing and honing phone skills can make a huge difference in the quality of student interactions.

    Students are making critical choices right now about starting or continuing their studies, and providing exceptional support is key for your school to excel. Whether you’re settling into your role or you’re a seasoned higher ed pro, we can all benefit from examining and sharpening our soft skills in stressful situations … amidst change … and on the phone.

    Hear from our customer support experts on the tips and techniques they use to manage student interactions every day including:

    • Using effective language
    • Employing emotional intelligence
    • Taking control of the call
    • And physical or mental tweaks you can make to improve your communication
    • Inceptia outreach programs

     
  • The State of Student Finances 2021: Multiyear Comparisons and Pandemic Shifts
    Date: Thursday, April 1, 2021
    Show Description

    In 2018, Inceptia published our first State of Student Finances report, examining the real-world financial choices of college students across the country. Three years later, we revisit our survey with some surprising results, including the immediate impact of COVID-19 on student money management.

    Join us as we dig into the data from Inceptia’s second State of Student Finances publication, in which we surveyed over 65,000 students to gauge how financial behaviors change – or don’t — over time. The results also give us unique insight into how students are navigating the pandemic and adapting their behaviors in the face of economic uncertainty.

    This review can help higher education professionals identify those aspects of personal finance with which students struggle, while also offering financial education strategies to assist and empower students.

     
  • Getting Ready for Student Loan Repayment
    Date: Wednesday, April 21 2021
    Show Description

    While the CARES Act is helping many students who have been financially impacted by COVID, it may also cause confusion about repayment in general. Let us help with that!

    For students preparing to graduate, don’t plan to return to school, or will drop below half-time enrollment, we encourage you to invite them to this student-centered session. We will cover the basics of student loan repayment, including:

    • What the CARES Act means for repayment
    • How to save time and money throughout the life of your loan(s)
    • How to choose a loan repayment plan that works best for your finances
    • Options that allow you to avoid default and delinquency

    This session is a great way for your students, and schools, to hear exit counseling concepts and have questions answered by an expert.

     
 
On-Demand
2021
  • The Whys & Hows of Promoting FAFSA Completion
    Show Description

    When it comes to nudging students toward FAFSA completion, you can never have enough tools to spread the message. However, finding the time and resources to create an effective and engaging FAFSA communication plan can be a tall order! With this in mind, Inceptia created our FAFSA Toolkit to help lighten the load.

    Join this strategy session to explore proven strategies for promoting FAFSA completion, and the free tools available to build a comprehensive communication plan, including deliverables, checklists, web banners, video and more!

     
  • Ending the Financial Feud: Couples & Money
    Show Description

    Join us for an engaging and interactive webinar where we’ll talk about relationships and money. Couples will learn about each other’s money values, triggers and goals and work together to create a manageable and tension-less plan.

 
  • Getting Ready for Student Loan Repayment
    Show Description
    While the CARES Act is helping many students who have been financially impacted by COVID, it may also cause confusion about repayment in general. Let us help with that! For students preparing to graduate, don’t plan to return to school, or will drop below half-time enrollment, we encourage you to invite them to this student-centered session. We will cover the basics of student loan repayment, including:
    • What the CARES Act means for repayment
    • How to save time and money throughout the life of your loan(s)
    • How to choose a loan repayment plan that works best for your finances
    • Options that allow you to avoid default and delinquency
    This session is a great way to hear exit counseling concepts explained, with the opportunity to have your questions answered by an expert.
 
  • Undercover Mindfulness for a Resilient New Year
    Show Description
    Mindfulness may sound like a trendy buzzword that has more to do with yoga than higher education, but what if it could be used to help higher ed professionals decompress, handle work stress, and better serve students? And even if it did, who has the time?
     
2020
  • Increase Enrollment and Decrease Cost with Verification Services (NASFAA Financial Aid Business Solutions (FABS) Webinar)
    Show Description
    It’s everywhere. Higher education institutions have unprecedented challenges to consider. What does “going to college” mean? How will revenue change? What will enrollment look like and what are we going to do about it? Where can costs be reduced and gains still made? Join us as we talk with Steve McDowell, the Associate Vice President for Financial Aid Services and Title IV Compliance for the Connecticut State Colleges and Universities (CSCU) system, to find out how they are looking ahead to the next school session. We’ll focus on the role verification services plays with reducing melt, staffing challenges, expense management and verification lift.
     
  • Return to Repayment: The precautions and the preparation.
    Show Description
    The pandemic continues and the CARES Act that has afforded some relief to all student loan borrowers by bringing them current and eliminating the need for payments has been extended to 2021. As the resume repayment date draws closer, borrowers and schools will be dealing with a much different landscape of repayment than has been seen in past trends. Understanding the ramifications of a mass resume date on student loan repayment can help you understand the impact it may have on your student borrowers and your school. In this express session, we will talk about the challenges this presents for students and schools along with recommendations on steps to take to ease the strain.
     
  • Weird Science: Understanding How your Mind and Emotions Affect Your Money
    Show Description
    If you are ready to get serious about taking charge of your finances, you need to start by understanding the link between your mind, your emotions, and your wallet. This fun, 30-minute session will help you identify your unique Money Personality and both the pros and cons of how you handle your money. We’ll even leave you with tips to retrain your brain so that you can begin to make intentional spending choices, rather than being ruled by emotions!
     
  • FAFSA Toolkit Express: Free Resources to Promote FAFSA Completion
    Show Description
    When it comes to nudging students to complete the FAFSA, you can never have enough tools to spread the message – but who has the time or resources to create a comprehensive FAFSA communication plan? Join our half-hour express session to explore all the features of the FAFSA toolkit, including:
    • Checklists
    • Web banners
    • Postcards, emails, and posters
    • Even a verification video and more!
 
  • Keeping it Cool: Leveraging Emotional Intelligence for Better Communication Outcomes
    Show Description
    Matters of money are big in people’s lives – maybe now more than ever. The Financial Aid Office knows this all too well. How do we handle interactions with students that show we care, want to be of service, and that we want them to succeed even when we might not be able to tell them what they want to hear? One answer may be in enhancing our Emotional Intelligence. Emotional Intelligence is the ability to identify, use, understand, and manage emotions in an effective and positive way. A high Emotional Intelligence helps individuals to communicate better, reduce their anxiety and stress, defuse conflicts, improve relationships, empathize with others, listen effectively, and effectively work through many of life’s challenges. Join us as Evan Roth, Principal and Executive Coach of Roth Consultancy International guides us through an exploration of some Emotional Intelligence components. We’ll talk through:
    • How awareness of how our emotions can positively impact our interactions with students
    • How listening and empathy can produce outcomes
    • How reframing stress can keep us from becoming entirely depleted
    • How regulating our emotional expression can serve us and others
 
  • Professional Judgement Doesn’t Have to be Complicated
    Show Description
    The pandemic has changed everything and though recent studies indicate students want to come back to school, many will need a change in their financial aid to do so. PJs are on the rise and the current process is daunting and could be the difference in a student to deciding if they will enroll or return to school. Join us to find out how PJ Advisor, our virtual professional judgement platform can streamline the professional judgement process for your students and your school. Developed with the student and administrator in mind, PJ Advisor is easy to use, streamlines the entire process, and is available on any device, wherever and whenever it is needed. We’ll cover the features and the benefits along with a sneak peek at the platform itself.
 
  • Return to Repayment: The relief, the precautions, and the preparation. II
    Show Description
    The Q&A on Return to Repayment’s first broadcast was packed with great questions, so we presented it again. Listen to both to hear the whole conversation. As the resume repayment date draws closer, borrowers and schools will be dealing with a much different landscape of repayment than has been seen in past trends. Understanding the ramifications of a mass resume date on student loan repayment can help you understand the impact it may have on your student borrowers and your school. In this express session, we will talk about the challenges this presents for students and schools along with recommendations on steps to take to ease the strain.
 
  • Return to Repayment: The relief, the precautions, and the preparation.
    Show Description
    The pandemic has changed everyone’s life and the CARES Act afforded some relief to all student loan borrowers by bringing them current and eliminating the need for payments through September 30, 2020. As the resume repayment date draws closer, borrowers and schools will be dealing with a much different landscape of repayment than has been seen in past trends. Understanding the ramifications of a mass resume date on student loan repayment can help you understand the impact it may have on your student borrowers and your school. In this express session, we will talk about the challenges this presents for students and schools along with recommendations on steps to take to ease the strain.
 
  • What Does the 2020-21 Financial Aid Office Look Like?
    Show Description
    At one point 2020 seemed like a magical year of opportunity. However, over the last few months, our version of opportunity has certainly changed. What have we learned from the past few months? How has that changed our perspective and what should we be doing now to prepare? Join us as we discuss these questions and more with our financial aid expert panel as we take a forward-looking approach to what might be ahead for the many duties of financial aid including verification, appeals, enrollment, and loan repayment.
 
  • Using Soft Skills to Excel in Hard Times
    Show Description
    Even in the best of times, the ability to assist students can rely greatly on communicating effectively. Now, as campus closures necessitate a shift away from in-person contact, developing or honing phone skills can make a huge difference in the quality of our student interactions. Students are making critical choices right now about starting or continuing their studies, and providing exceptional support is key for your school to excel. Whether you’re settling into your role or you’re a seasoned higher ed pro, we can all benefit from examining and sharpening our soft skills in stressful situations … amidst change … and on the phone. Hear from our customer support experts on the tips and techniques they use to manage student interactions every day including:
    • Using effective language
    • Employing emotional intelligence
    • Taking control of the call
    • And physical or mental tweaks you can make to improve your communication
 
  • Managing Verification While Everything is Changing Around It
    Show Description
    Verification continues to change as we manage the new normal of today and work toward the uncertain normal of tomorrow. We all know the intent of verification is to get the right amount of aid to those that need it most and the process can be challenging. Managing it will likely get even harder when you consider a possible flood of PJs. The challenges along the way can make or break the decision process for students and their families, impacting them for years to come and wreak havoc on your office. In this session we will be joined by a panel of financial aid experts to talk through how the verification challenges are changing and actions we can take to mitigate them.
 
  • Burn Bright without Burning Out
    Show Description
    Burnout, or physical and emotional exhaustion due to the stress of working conditions, is all too familiar for those in higher education. Take the time now to learn about this phenomenon and prepare yourself for the busy academic year ahead. This introspective and informative session will highlight the signs of burnout and research-based self-care practices that help to combat work fatigue. We will also discuss how job burnout impacts the field of higher education financial wellness on a larger scale. Attendees will develop a plan for self-care and stress reduction in order to burn bright without burning out.
 
  • Professional Judgement Doesn’t Have to be Complicated
    Show Description
    The pandemic has changed everything and though recent studies indicate students want to come back to school, many will need a change in their financial aid to do so. PJs are on the rise and the current process is daunting and could be the difference in a student to deciding if they will enroll or return to school. Join us to find out how PJ Advisor, our virtual professional judgement platform can streamline the professional judgement process for your students and your school. Developed with the student and administrator in mind, PJ Advisor is easy to use, streamlines the entire process, and is available on any device, wherever and whenever it is needed. We’ll cover the features and the benefits along with a sneak peek at the platform itself.
 
  • Increase Enrollment and Decrease Cost with Verification Services
    Show Description
    It’s everywhere. Higher education institutions have unprecedented challenges to consider. What does “going to college” mean? How will revenue change? What will enrollment look like and what are we going to do about it? Where can costs be reduced and gains still made? Join us as we talk with Steve McDowell, the Director of Financial Aid Services for the Connecticut State Colleges and Universities (CSCU) system, to find out how they are looking ahead to the next school session. We’ll focus on the role verification services plays with reducing melt, staffing challenges, expense management and verification lift.
 
  • Missed Opportunities and Abandoned Ambitions: Understanding and Combating Student Melt
    Show Description
    There are some incoming freshmen who have taken all the necessary steps to start college but simply disappear over the summer. And there are currently enrolled students who have done what it takes to persist, but leave school due to verification roadblocks. Both sets of students are now facing additional challenges in the midst of the pandemic and can be seen as the opposite sides of the same “student melt” coin, resulting in lost opportunities for both college and learner. So what can we do to combat melt? This session provides an overview of the melt phenomenon, considering today’s issues, using curated research to highlight some of the root causes and issues, as well as steps we can take to raise awareness and identify strategies to help students get to and through college.
 
  • Getting Ready for Student Loan Repayment
    Show Description
    If you’re preparing to graduate, don’t plan to return to school, or will drop below half-time enrollment, the repayment clock will soon begin ticking on your federal loans. Head into repayment with the information you need to make smart choices and avoid costly mistakes. This one hour session will cover the basics of student loan repayment, including:
    • How to save time and money throughout the life of your loan(s)
    • How to choose a loan repayment plan that works best for your finances
    • Options that allow you to avoid default and delinquency
    This session is a great way to hear exit counseling concepts explained, with the opportunity to have your questions answered by an expert.
     
  • 20 Quick Financial Wins We Can Achieve With Students
    Show Description
    Students are often overwhelmed with the idea of money, budgeting, and financial planning. It’s so big that they don’t know where to start, how to create a plan and how to stay motivated to stay on track. Join us for an interactive session of sharing ideas on how to help students achieve some quick wins to improve their confidence, skills and knowledge, one baby step at a time. By the end of the session, participants will walk away with 20 different ideas on how to help their students shift into action and success. Ideas will include:
    • Getting family involved in the finances
    • Finding money for college
    • Crafting a budget
    • Creating systems that support positive action
    • Generating savings through small and achievable actions
    • Using credit wisely
 
  • Unraveling the Financial Aid Office in an Uncertain Time
    Show Description
    As financial aid administrators are always looking out for the best ways to find the balance between counseling students, meeting enrollment goals, keeping up with process demands, and compliance, the world throws in yet another challenge of managing all of this in an ever-changing global environment of uncertainty. Join us as we talk with our panel of leading financial aid professionals from a diverse school background to find out what they are thinking about and planning for in the upcoming months as school sessions come to an end and planning for the next begins. We’ll cover topics regarding verification, professional judgment, and SAP appeals.
 
  • Weird Science: Understanding How Your Mind and Emotions Affect Your Money
    View Webinar
    Show Description
    If you are ready to get serious about taking charge of your finances, you need to start by understanding the link between your mind, your emotions, and your wallet. This fun, 30-minute session will help you identify your unique Money Personality and both the pros and cons of how you handle your money. We’ll even leave you with tips to retrain your brain so that you can begin to make intentional spending choices, rather than being ruled by emotions!
 
  • Missed Opportunities and Abandoned Ambitions: Understanding and Combating Student Melt
    View Webinar
    Show Description
    There are some incoming freshmen who have taken all the necessary steps to start college, but simply disappear over the summer. And, there are currently enrolled students who have done what it takes to persist, but leave school due to verification roadblocks. Both sets of students are opposite sides of the same “student melt” coin, resulting in lost opportunities for both college and learner. So what can we do to combat melt? This half-hour session provides a brief overview of the melt phenomenon, using curated research to highlight some of the root causes and issues, as well as steps we can take to raise awareness and identify strategies to help students get to and through college.
 
  • Financial Education in the Age of FOMO (rebroadcast)
    View Webinar
    Show Description
    How can we prepare students to say no in a world of nonstop peer pressure to spend, while technology makes it ever easier to do so? In this one-hour webinar, we’ll explore the effects of social media on spending and saving, the drawbacks of fintech, and how we can tailor financial education programs to inform and empower students to resist.
 
  • Sneaking Mindfulness into Real Life for Higher Ed Professionals
    View webinar
    Show Description
    Mindfulness may sound like a trendy buzzword that has more to do with yoga than higher education, but what if it could be used to help higher ed professionals decompress, handle work stress, and better serve students? And even if it did, who has the time? In this one-hour webinar, mindfulness coach Daron Larson will educate us on mindfulness benefits and application by:
    • Exploring how small behavioral changes lead to significant results over time
    • Learning how to add mindful awareness to existing habits and activities
    • Developing a simple, personal plan for incorporating a mindful awareness habit into your routine
 
2019
  • Strategic Enrollment Management: Leveraging Financial Aid by the Numbers
    View webinar
    Show Description
    In this one-hour webinar, Scott Cline, Vice President of Enrollment Management at California College of the Arts and Carissa Uhlman, Vice President of Student Success at Inceptia will discuss data and the use of data analytics in financial aid and enrollment. The presentation will cover:
    • General understanding of the use of data analysis and predictive analytics
    • Accessing the right financial aid data to support recruitment goals
    • Evaluation of data for continual improvement
    • Real-world scenarios from the California College of the Arts on the vital role data has played in reshaping financial aid awarding and meeting recruitment goals
    • ROI and future trends
 
  • Verification: What We Have Learned, What We Recommend and How We Can Best Help Students
    View webinar
    Show Description
    Verification—it strikes fear into the hearts of not only students but financial aid administrators everywhere. This cumbersome process can test the limits of any financial aid office and can lead to the unfortunate delay of educational goals for students who become overwhelmed in the process. Having processed thousands of verifications for schools across the country, Deana Unger will present a critical reflection on current trends, challenges, and opportunities, with the goal of significantly improving the user experience and combating verification melt. Scott Lapinski will join in as we share insights on top verification errors, student inquiries, recommendations for efficient processes, and student support tips including a use case from the University of Texas at Tyler.
 
  • Strategic Enrollment Management: Leveraging Financial Aid
    View webinar
    Show Description
    The problem – your school has aggressive recruitment and retention goals. The Enrollment Office is off and running to meet those goals and while you know financial aid is critical to the mix, you’re unsure how to build a strong partnership and showcase the value your department provides to students. In this one-hour webinar, Amy Cable, Executive Director, Enrollment Management Support at the Louisiana Community & Technical College System (LCTCS) and Sue Downing, Senior Vice President of Inceptia will present an overview of Strategic Enrollment Management and the vital role financial aid plays in meeting enrollment goals. The presentation will cover:
    • General understanding of Strategic Enrollment Management
    • Getting a seat at the table and showcasing your value
    • Development of financial aid strategies to support recruitment and enrollment goals
    • Real-world scenarios from the LCTCS on developing an integrated enrollment and financial aid strategy
    • Future trends in Strategic Enrollment Management
 
  • Connecting With Students Through Collaboration
    View webinar
    Show Description
    Join Sydney Meimann from the University of Cincinnati’s Money Management Task Force for ideas and tips on ways to leverage cross-department relationships in an effort to best connect with students. Who can be your best ally in reaching students when it comes to financial education?
 
  • FAFSA Toolkit Express: Free Resources to Promote FAFSA Completion
    View webinar
    Show Description
    When it comes to nudging students to complete the FAFSA, you can never have enough tools to spread the message – but who has the time or resources to create a comprehensive FAFSA communication plan? Join our half-hour express session to explore all the features of the FAFSA toolkit, including:
    • Checklists
    • Web banners
    • Postcards, emails, and posters
    • Even a verification video, and more!
 
  • The ABC’s of Gen Z: Adapting Financial Aid Practices for Effective Outcomes
    View webinar
    Show Description
    Gen Z, the next generation of students, is more tech savvy and digitally driven than its predecessors – an area in which many campus departments are still getting up to speed. Learning their language and finding the right balance of electronic and interpersonal interaction will present challenges as FAOs adapt to these bright young minds; this session will help you prepare for that. Through research, and best practices from the University of Illinois, this session covers:
    • Understanding the Gen Z mindset
    • Communication and engagement strategies
    • Tips from the University of Illinois to easily meet Gen Z where they are
 
  • Student Insights: Financial Behaviors and Issues of Inequity
    View webinar
    Show Description
    While Inceptia’s latest student survey shows disparity between what students know about money versus how they behave, it’s not always just a matter of putting knowledge into action. Issues of inequity that arise from gender, race, and home and food insecurity can also affect our students’ ability to improve financial wellbeing. This 1-hour session will combine the best research and ideas from our previous webinars to foster understanding and share best practices regarding:
    1. Aligning financial education with student misperceptions
    2. Recognizing issues of inequity pertaining to race, gender, and socioeconomic status
    3. Case studies for developing financial education training and resources that address these systemic barriers
 
  • Building a Better Award Letter: Providing Information that Really Helps Students and Families
    View webinar
    Show Description
    Award letters are a key to student recruitment, but today’s award letters are hard to decipher for families as they try to make decisions on the best fit for their prospective student. The format is inconsistent, terminology is confusing and bottom-line cost is too hard to figure out. What can you do when 63% of recently enrolled and prospective students note feeling lost when searching for college or financial aid options? Join us as we look at how to build a better award letter noting studies on award letter pitfalls and improvements for content, brand and student experience to help families make better financial decisions.
 
  • Handling Money Like a #GirlBoss: Empowering Women Through Financial Literacy
    View webinar
    Show Description
    In honor of Equal Pay Day, join Inceptia to learn more about what the financial education community can do to address the unique financial struggles that women face. Guest speakers will include Sophia Bera, founder of Gen Y Planning and CNBC contributor, and Jennifer Hemphill, an Accredited Financial Counselor and host of the Her Money Matters podcast. They’ll share their insights into the female financial literacy gap, challenges facing minority women, and suggestions for empowering female students to take control of their finances.
 
  • Loan Summaries: Helping Students, Helping Schools
    View Webinar
    Show Description
    Loan summaries, or debt letters, have become a mandated requirement for colleges and universities across the country, with national legislation under consideration. Now is the time to learn more about how Inceptia’s Loan Summary can help you! This webinar will breakdown what makes a successful debt letter, examine results from debt letter campaigns at three major colleges, and speak to Robert Fahy from Rutgers University regarding the adoption and implementation of Loan Summary at their campus.
 
2018
  • Same Campus, Miles Apart: Addressing the Racial Wealth Divide
    View Webinar
    Show Description
    This one-hour webinar combines thought-provoking research and practice to examine how minority students struggle against systemic economic disparity. With expert speakers from Prosperity Now, the University of Michigan, and the University of Minnesota – Duluth, attendees will learn about:
    • Data surrounding the current realities of how people of color are impacted by racial wealth inequality, and practical solutions on how practitioners can better serve students to improve their financial stability
    • How to introduce students to the topic via course integration
    • How to provide peer mentor training that incorporates discussion and reflection on economic inequality
 
  • Full Minds, Empty Stomachs: Food Insecurity on Campus
    View Webinar
    Show Description
    As part of our Financial Capability Month series, Inceptia explores the growing epidemic of students going hungry on campus. In this one hour webinar, we’ll discuss how food insecurity happens in such a food-rich environment, and how going hungry impacts every area of life for these students. Utilizing a body of growing research, we’ll look at how some institutions are working to tackle this problem head on. Finally, we’ll hear from one school on what it takes to open and run a campus food pantry, as they provide insights from their first year of operation.
 
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