Case Studies Find out how schools across the country are using Inceptia solutions to connect with students, increase efficiency, reduce costs and meet their campus goals. VERIFICATION GATEWAY Alvernia University Alvernia University chooses Verification Gateway for a Seamless Student Experience Verification Gateway delivers a team of experts in all aspects of verification and student communications, and an online process that’s easier for students. The communications included in Verification Gateway increased the student response rate which means verifications can be completed and packaged sooner. With less verification work in the office, the Alvernia team can focus on students needing other assistance and continue the degree of service they are known for. Read Story Connecticut State Colleges and Universities Verification Gateway Provides a Reliable Verification Portal to Enable Steady Enrollment Selecting Verification Gateway allowed verifications to be processed more efficiently; created a user-friendly experience for students and families; reduced foot traffic and call volume in the financial aid office; and helped drive enrollment. Read Story DeSales University Verification Gateway Helped Private University Complete Processes More Efficiently Among Other Benefits for Students and Families Selecting Verification Gateway allowed verifications to be processed more efficiently; created a user-friendly experience for students and families; increased the level of data security; and lowered the call volume due to Verification Gateway’s customer service call center. Read Story VIEW MORE Greensboro College Greensboro College Keeps Students and Team Focused on College Experience with Inceptia Services Greensboro extends their Student Financial Services Team with the knowledgeable student advocates that support Verification Gateway and Repayment Counseling Outreach from Inceptia. The Inceptia team keeps up with the requirements and regulations that could serve as barriers for verification and student loan repayment, removing the burden from Greensboro’s small team. Answering questions and managing the process for an improved student experience, enables Greensboro to focus on other aspects of financial services counseling. Read Story Housatonic Community College Award Money Granted Faster for Students at Inner-City Community College With Verification Gateway in place, Housatonic’s financial aid office was able to award students faster and boost enrollment. Read Story Louisiana Community Technical College System Verification Gateway Reduced Work Load Among Staff at Multiple Colleges That Enabled More Student-Centric Service Implementing a third-party solution, like Verification Gateway by Inceptia, allowed staff to spend less time verifying and more time helping students with other financial aid components. VG provided efficient and timely verification processing as well as solid customer support to both staff and students. Read Story Loyola University Verification Gateway Solution Brought Loyola’s Financial Aid Team Back to the “Heart” of Their Work Choosing Verification Gateway decreased turnaround processing time; reduced call volume and office foot traffic; and allowed staff to educate students on basic financial concepts. Read Story Nevada State College Verification Gateway Solution Made Life Easier for Staff and Students Selecting Verification Gateway enabled verifications to be processed easier and faster. It also allowed Eastman and her staff to counsel students on non-verification items. The team also experienced lower call volume, which was a much-needed relief from the already smaller staff size. Read Story St. Thomas Aquinas College St. Thomas Aquinas College Moves their Student Experience Forward with Verification Gateway St. Thomas Aquinas College is in the New York City Metropolitan area with a mission of offering a leading-edge, transformative education. The campus is a lively, close-knit community that encourages individual growth and exploration. The faculty are not just educators but also mentors who inspire lifelong learning. Read Story Stephens College Verification Gateway Made Verification Process Simpler for Staff and Students Selecting Verification Gateway made verifications easier to process, provided students with a less stressful online experience, and reduced the work load for the financial aid staff. Read Story University of Texas at Tyler Verification Gateway relieves the pressure of increasing verification numbers enabling the financial aid team to maintain high-level student-centric service UT Tyler prides itself on its student-centricity in all departments. Implementing Verification Gateway from Inceptia enabled them to extend that service level to students and parents while increasing the efficiency and speed of award distribution. Read Story VIEW LESS STUDENT OUTREACH Bossier Parish Community College Bossier Parish Community College Finds Expertise to Support Students through Student Outreach Program BPCC implemented the Inceptia Student Outreach Programs team, with their vast knowledge of financial aid, to extend the personal outreach to returning students to check in on their attendance plans, answer questions, provide next steps and offer encouragement while allowing the BPCC team to concentrate on other counseling efforts. Read Story Delgado Community College Delgado Moves Students from Applied to Enrolled through Student Outreach Program Utilizing Student Outreach Programs multifaceted strategy for connecting with students, the Inceptia team contacted just over 2,000 students. The contacts consisted of 90% never having showed interest in Delgado and the remaining 10% had withdrawn in Spring 2022. Read Story Gwinnett Technical College Gwinnett Technical College Extends the Personal Touch and Meets Goals with Student Outreach Program GTC leveraged the Inceptia Student Outreach Programs team to extend the personal outreach to admitted students to welcome them, answer questions, provide next steps and offer encouragement. Read Story VIEW MORE West Georgia Technical College West Georgia Technical College Increases Personal Touch With Student Outreach Program WGTC worked with Inceptia to implement a Student Outreach Program to promote the mini-mester and give a bit of extra encouragement to students who may not understand the timing and benefit of enrollment. Read Story VIEW LESS FINANCIAL AVENUE Doane University Doane University’s First-Year Experience Students See Improved Financial Knowledge with Financial Avenue Doane University emphasizes experiential learning to equip students with practical skills, global perspectives, and a competitive edge in the job market. Their first-year experience program focuses on wellness dimensions, including financial wellness. However, effectively delivering financial education that students can absorb proves to be a challenge. Read Story Fashion Institute of Design and Merchandising Financial Avenue As a Drawing Board to Launch Artistic Careers Financial Avenue takes a behavioral-based approach to delivering relevant content that explains exactly why students should care, while also addressing how students can immediately apply concepts to build financial capability now. Read Story University of Dayton Financial Avenue Helps Students With Housing Assignment Advantage While Learning Life Skills With its flexibility and 24-7 access, Financial Avenue provides the ideal platform for UD students to earn housing points while also increasing their financial capability — a win-win! It helps reinforce key concepts, while new perspectives born of growth and experience enhance the learning process. Read Story VIEW MORE University of Nebraska at Kearney Financial Avenue Keeps Second Year Students Engaged and Promotes Thoughtful Future Decisions The depth of courses in Financial Avenue is a perfect solution for students beyond the first year, helping them develop critical life skills at a time when they have increased capacity to receive the information and apply what they learn in real time. Read Story https://video.inceptia.org/finave/finave_intro_orig.mp4 VIEW LESS REPAYMENT COUNSELING OUTREACH Alvernia University Alvernia University Enhances Student Support with Repayment Counseling Outreach Repayment Counseling Outreach from Inceptia offered the combination of outreach to connect with borrowers and knowledgeable student advocates to provide the support Alvernia students are accustom to. That took the load off of the Alvernia Student Financial Planning team while improving their CDR. Read Story Blue Ridge Community College Students No Longer Hid from Debt and the Financial Aid Team Experiences a Lower Default Rate The Repayment Counseling Outreach team from Inceptia contacted each defaulted borrower and worked through every unique case. They walked borrowers through step-by-steps ways to repay loans, taking into consideration the sensitivity and nature of each situation. Read Story Metropolitan Community College Early Student Connection is Key to Successful Repayment Entry The expert student advocates at Inceptia gladly rose to the challenge. As part of our Repayment Counseling Outreach solution, the team contacted borrowers in delinquency to discuss each unique case. Inceptia guided borrowers through repayment plan options and preparation, while customizing the experience for each student; just as MCC counselors would. 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