News
UConn Bridges the Parent Contribution Gap for Medical & Dental School Financial Aid

University of Connecticut (UConn) Health has long been committed to providing comprehensive financial support to its medical and dental students, ensuring every future healthcare professional has the resources needed to succeed. When FAFSA changes excluded parent contribution details for independent students, the financial aid office faced a serious challenge: a critical piece of data was suddenly missing from institutional aid calculations.

Navigating the Gap

For medical and dental schools, where accurate financial aid eligibility is essential to support longer and costlier educational pathways, the omission of parent contribution data created a significant barrier. Without reliable information, aid packages risked being delayed or incomplete.

“The last thing a student needs on top of the stress of professional school is another document to track down. We wanted to make the process as easy for them – and as efficient for us – as possible.”

– Katie Credle
Assistant Director of Financial Aid
University of Connecticut Health

Adapting with Student Engagement Gateway

Already confident in the integrity and flexibility of Inceptia’s Verification Gateway, Credle turned to the Inceptia team for a solution. Together, they implemented Student Engagement Gateway, a new application with integrated verification services. SEG not only addressed the immediate need for collecting parent contribution data, but also leveraged the Inceptia review team to verify submissions while providing built-in reporting to the financial aid office, ensuring accurate, timely support for every eligible student.

Ensuring Accuracy & Efficiency

With SEG, UConn replaced manual documentation with streamlined, actionable data. The results were immediate:

  • 2 business days – average turnaround for Inceptia’s review team
  • 12 days – average time from submission to approval
  • 90 incoming students – packaged in one day, a new UConn record
  • 390 applications reviewed
  • 3 months early – packaging complete, much earlier than expected

"We were able to package 90 incoming students in one day, all because of the work of the Inceptia team. When we had to do all the file reviews ourselves, we would never have even hoped to package so early. In fact, we are done three months earlier than expected."

SEG not only accelerated UConn’s financial aid process, but also gave staff more time to focus on other student needs. “Student Engagement Gateway provides the flexibility we need to adjust to FAFSA changes, and with the Inceptia team verifying information and providing reporting, it saves time so we can concentrate on serving students,” Credle added.

At UConn Health, the commitment to student success remains stronger than ever, now fortified by the innovative solutions provided by Inceptia. As the FAFSA process continues to evolve, UConn is well-equipped to adapt, ensuring their students have access to the financial resources they need to focus on their education and future careers.

Ready to bridge the FAFSA gap in Financial Aid like UConn?

Contact us to learn how our solutions can transform your institution’s approach to financial aid and ensure your students receive the support they deserve.


PARTNER PROFILE

UConn Health is located in Farmington, Connecticut. As a leading academic medical center, UConn Health combines world-class education, research, and clinical care to prepare the next generation of healthcare professionals. Serving medical and dental students, UConn Health is committed to advancing health and supporting students through comprehensive academic and financial resources.