Webinar Keeping it Cool Leveraging Emotional Intelligence for Better Communication Outcomes Recorded on: Tuesday, August 11, 2020 Duration: 1 hour Cost: FREE Speaker: Evan Roth, Principal and Executive Coach of Roth Consultancy International If you would like to request the webinar recap and supporting documentation, please complete the form on this page. Matters of money are big in people’s lives – maybe now more than ever. The Financial Aid Office knows this all too well. How do we handle interactions with students that show we care, want to be of service, and that we want them to succeed even when we might not be able to tell them what they want to hear? One answer may be in enhancing our Emotional Intelligence. Emotional Intelligence is the ability to identify, use, understand, and manage emotions in an effective and positive way. A high Emotional Intelligence helps individuals to communicate better, reduce their anxiety and stress, defuse conflicts, improve relationships, empathize with others, listen effectively, and effectively work through many of life's challenges. Join us as Evan Roth, Principal and Executive Coach of Roth Consultancy International guides us through an exploration of some Emotional Intelligence components. We’ll talk through: How awareness of how our emotions can positively impact our interactions with students How listening and empathy can produce outcomes How reframing stress can keep us from becoming entirely depleted How regulating our emotional expression can serve us and others Request Resources Please fill out the form and check the resources that you would like to receive from the “Keeping it Cool: Leveraging Emotional Intelligence for Better Communication Outcomes” webinar. Webinar Recap Certificate of Completion Webinar Recording Full Name* Title* Organization/Institution* Email Address* Phone NumberView Inceptia's full privacy statement.CAPTCHA Find my representative