Webinar Student Loan Repayment Today: New Federal Expectations and Strategies to Reduce Delinquency (Replay) Date: Wednesday, May 28, 2025 Duration: 60 minutes Speakers: The Inceptia Team: Deana Unger, Vice President & COO of Operations, Chris Campbell, Assistant Vice President of Business Development and Sue Downing, Senior Vice President & Officer Register The U.S. Department of Education has issued new guidance urging schools to do more to help borrowers avoid default. In its May 5, 2025 announcement, ED called on institutions to proactively provide repayment information to former students. With student loan default rates averaging nearly 40%, your Cohort Default Rate (CDR) is more vulnerable than ever. This webinar explored how you can protect your CDR and support borrowers with proven, high-impact strategies. Key Takeaways: What ED’s new announcement means for schools and compliance The latest data on borrower behavior and delinquency Strategies that work: Repayment Counseling Outreach (RCO), grace counseling, debt letters, and more Real examples of how proactive outreach can reduce delinquency How to assess your institution’s current risk and take action now Talk to us We'd love to answer any questions you may have and provide assistance with a demo or other information. Request a demo Request a product sheet Ask a question First Name * Last Name * Title * Organization/Institution * Email * Phone State * --None-- AK AL AR AZ CA CO CT DC DE FL GA HI IA ID IL IN KS KY LA MA MD ME MI MN MO MS MT NC ND NE NH NJ NM NV NY OH OK OR PA RI SC SD TN TX UT VA VT WA WI WV WY Message * Required fields Find My Representative