Webinar Student Loan Repayment Today: New Federal Expectations and Strategies to Reduce Delinquency Recorded on: Tuesday, May 13, 2025 Duration: 60 minutes Speaker: The Inceptia Team - Deana Unger, Vice President & COO of Operations, Sue Downing, Senior Vice President and Officer, and Chris Campbell, Assistant Vice President of Business Development If you would like to request the webinar recap and supporting documentation, please complete the form on this page. The U.S. Department of Education has issued new guidance urging schools to do more to help borrowers avoid default. In its May 5, 2025 announcement, ED called on institutions to proactively provide repayment information to former students. With student loan default rates averaging nearly 40%, your Cohort Default Rate (CDR) is more vulnerable than ever. This webinar explores how you can protect your CDR and support borrowers with proven, high-impact strategies. Key Takeaways: What ED’s new announcement means for schools and compliance The latest data on borrower behavior and delinquency Strategies that work: Repayment Counseling Outreach (RCO), grace counseling, debt letters, and more Real examples of how proactive outreach can reduce delinquency How to assess your institution’s current risk and take action now Request Resources Please fill out the form and check the resources that you would like to receive from the “Student Loan Repayment Today: New Federal Expectations and Strategies to Reduce Delinquency” webinar. Webinar Recording Webinar Recap Default Management Proposal 3-Year Cohort Default Rate Schedule Repayment Wellness Solutions Borrower Delinquency Outreach Full Name*Title*Organization/Institution*Email Address* Phone NumberView Inceptia's full privacy statement.CAPTCHA Find My Representative