Webinar | FAFSA Toolkit Express: Free Resources to Promote FAFSA Completion

Webinar
FAFSA Toolkit Express
Free Resources to Promote FAFSA Completion

Recorded on: Tuesday, September 15, 2020
Duration: 30 minutes
Cost: FREE
Speaker: Carissa Uhlman, VP of Student Success

If you would like to request the webinar recap and supporting documentation, please complete the form on this page.

When it comes to nudging students to complete the FAFSA, you can never have enough tools to spread the message – but who has the time or resources to create a comprehensive FAFSA communication plan?

Join our half-hour express session to explore all the features of the FAFSA toolkit, including:

  • Checklists
  • Web banners
  • Postcards, emails, and posters
  • Even a verification video and more!

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Webinar | What Does the 2020-21 Financial Aid Office Look Like?

Webinar
What Does the 2020-21 Financial Aid Office Look Like?

Recorded on: Thursday, June 25, 2020
Duration: One hour
Cost: FREE
Speaker: Tami Gilbeaux

If you would like to request the webinar recap and supporting documentation, please complete the form on this page.

At one point 2020 seemed like a magical year of opportunity. However, over the last few months, our version of opportunity has certainly changed. What have we learned from the past few months? How has that changed our perspective and what should we be doing now to prepare?

Join us as we discuss these questions and more with our financial aid expert panel as we take a forward-looking approach to what might be ahead for the many duties of financial aid including verification, appeals, enrollment, and loan repayment.

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Webinar | Managing Verification While Everything is Changing Around It

Webinar
Managing Verification While Everything is Changing Around It

Recorded on: Thursday, June 18, 2020
Duration: One hour
Cost: FREE
Speaker: Matt Nettleton

If you would like to request the webinar recap and supporting documentation, please complete the form on this page.

Verification continues to change as we manage the new normal of today and work toward the uncertain normal of tomorrow. We all know the intent of verification is to get the right amount of aid to those that need it most and the process can be challenging. Managing it will likely get even harder when you consider a possible flood of PJs. The challenges along the way can make or break the decision process for students and their families, impacting them for years to come and wreak havoc on your office.

In this session we will be joined by a panel of financial aid experts to talk through how the verification challenges are changing and actions we can take to mitigate them.

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Webinar | Using Soft Skills to Excel in Hard Times

Webinar
Using Soft Skills to Excel in Hard Times

Recorded on: Tuesday, June 23, 2020
Duration: One hour
Cost: FREE
Speaker: Efrain, Quality Assurance and Training Supervisor, Inceptia

If you would like to request the webinar recap and supporting documentation, please complete the form on this page.

Even in the best of times, the ability to assist students can rely greatly on communicating effectively. Now, as campus closures necessitate a shift away from in-person contact, developing or honing phone skills can make a huge difference in the quality of our student interactions.

Students are making critical choices right now about starting or continuing their studies, and providing exceptional support is key for your school to excel. Whether you’re settling into your role or you’re a seasoned higher ed pro, we can all benefit from examining and sharpening our soft skills in stressful situations … amidst change … and on the phone.

Hear from our customer support experts on the tips and techniques they use to manage student interactions every day including:

  • Using effective language
  • Employing emotional intelligence
  • Taking control of the call
  • And physical or mental tweaks you can make to improve your communication

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Webinar | Unraveling the Financial Aid Office in an Uncertain Time

Webinar
Unraveling the Financial Aid Office in an Uncertain Time

Recorded on: Tuesday, April 7, 2020
Duration: One hour
Cost: FREE
Speakers: Tobyn L. Friar, Director, Financial Aid Office, Loyola University Chicago
Melissa M. Stephens, Director of Financial Aid & Student Employment, Western Connecticut State University
Dr. Amy D. Cable, Executive Director, Process Improvement, Louisiana Community & Technical College System
Mike Lubben, Senior Vice President Business Development, Inceptia

 

If you would like to request the webinar recap and supporting documentation, please complete the form on this page.

 

As financial aid administrators are always looking out for the best ways to find the balance between counseling students, meeting enrollment goals, keeping up with process demands, and compliance, the world throws in yet another challenge of managing all of this in an ever-changing global environment of uncertainty.

Join us as we talk with our panel of leading financial aid professionals from a diverse school background to find out what they are thinking about and planning for in the upcoming months as school sessions come to an end and planning for the next begins. We’ll cover topics regarding verification, professional judgment, and SAP appeals.

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Webinar | Burn Bright without Burning Out

Webinar
Burn Bright without Burning Out

Recorded on: Tuesday, June 16, 2020
Duration: One hour
Cost: FREE
Speaker: Angela Mazzolini

If you would like to request the webinar recap and supporting documentation, please complete the form on this page.

Burnout, or physical and emotional exhaustion due to the stress of working conditions, is all too familiar for those in higher education. Take the time now to learn about this phenomenon and prepare yourself for the busy academic year ahead.

This introspective and informative session will highlight the signs of burnout and research-based self-care practices that help to combat work fatigue. We will also discuss how job burnout impacts the field of higher education financial wellness on a larger scale. Attendees will develop a plan for self-care and stress reduction in order to burn bright without burning out.

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Webinar | Sneaking Mindfulness into Real Life for Higher Ed Professionals

Webinar
Sneaking Mindfulness into Real Life for Higher Ed Professionals

Recorded on: Wednesday, January 22, 2020
Duration: One hour
Cost: FREE
Speaker: Daron Larson

 

If you would like to request the webinar recording and supporting documentation, please complete the form on this page.

Mindfulness may sound like a trendy buzzword that has more to do with yoga than higher education, but what if it could be used to help higher ed professionals decompress, handle work stress, and better serve students? And even if it did, who has the time?

It can, you do, and mindfulness coach Daron Larson brings his expertise to Inceptia’s spring webinar series to explain how.

Just as physical exercise strengthens the body, mindfulness strengthens attention. Yet despite what you may have heard, this doesn’t have to be a time-consuming task that takes weeks or months to master. Discover how exercising your attention – with or without meditation – can develop capacities for relating more effectively to the challenges of modern life, all while looking for ways to sneak mindfulness into some of the things we're already doing.

In this one-hour webinar, Daron will educate us on mindfulness benefits and application by:

  • Exploring how small behavioral changes lead to significant results over time
  • Learning how to add mindful awareness to existing habits and activities
  • Developing a simple, personal plan for incorporating a mindful awareness habit into your routine

Learn more about our guest speaker: Mindfulness coach Daron Larson uses what people already know about physical fitness to help them navigate the challenges of mindfulness practice — an idea he explored in his TEDxColumbus Talk: Don't Try to Be Mindful

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Webinar | Verification: What We Have Learned, What We Recommend and How We Can Best Help Students

Webinar
Verification
What We Have Learned, What We Recommend and How We Can Best Help Students

Recorded on: Thursday, October 17, 2019
Duration: One hour
Cost: FREE
Speakers: Deana Unger, Vice President of Financial Aid Operations, Inceptia
Dr. Scott Lapinski, Director of Financial Aid, The University of Texas at Tyler

If you would like to request the webinar recording and supporting documentation, please complete the form on this page.

Verification—it strikes fear into the hearts of not only students but financial aid administrators everywhere. This cumbersome process can test the limits of any financial aid office and can lead to the unfortunate delay of educational goals for students who become overwhelmed in the process. Having processed thousands of verifications for schools across the country, Deana Unger will present a critical reflection on current trends, challenges, and opportunities, with the goal of significantly improving the user experience and combating verification melt. Scott Lapinski will join in as we share insights on top verification errors, student inquiries, recommendations for efficient processes, and student support tips including a use case from the University of Texas at Tyler.

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Webinar | Strategic Enrollment Management: Leveraging Financial Aid by the Numbers

Webinar
Strategic Enrollment Management
Leveraging Financial Aid by the Numbers

Recorded on: Thursday, November 7, 2019
Duration: One hour
Cost: FREE
Speakers: Scott Cline, Vice President of Enrollment Management at California College of the Arts and Carissa Uhlman, Vice President of Student Success at Inceptia

If you would like to request the webinar recording and supporting documentation, please complete the form on this page.

In this one-hour webinar, Scott Cline, Vice President of Enrollment Management at California College of the Arts and Carissa Uhlman, Vice President of Student Success at Inceptia will discuss data and the use of data analytics in financial aid and enrollment. The presentation will cover:

  • General understanding of the use of data analysis and predictive analytics
  • Accessing the right financial aid data to support recruitment goals
  • Evaluation of data for continual improvement
  • Real-world scenarios from the California College of the Arts on the vital role data has played in reshaping financial aid awarding and meeting recruitment goals
  • ROI and future trends

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Webinar | Strategic Enrollment Management: Leveraging Financial Aid

Webinar
Strategic Enrollment Management
Leveraging Financial Aid

Recorded on: Thursday, September 19, 2019
Duration: One hour
Cost: FREE
Speakers: Amy Cable, Executive Director, Enrollment Management Support at the Louisiana Community & Technical College System (LCTCS)
Sue Downing, Senior Vice President of Inceptia

If you would like to request the webinar recording and supporting documentation, please complete the form on this page.

The problem – your school has aggressive recruitment and retention goals. The Enrollment Office is off and running to meet those goals and while you know financial aid is critical to the mix, you’re unsure how to build a strong partnership and showcase the value your department provides to students.

 

In this one-hour webinar, Amy Cable, Executive Director, Enrollment Management Support at the Louisiana Community & Technical College System (LCTCS) and Sue Downing, Senior Vice President of Inceptia will present an overview of Strategic Enrollment Management and the vital role financial aid plays in meeting enrollment goals. The presentation will cover:

  • General understanding of Strategic Enrollment Management
  • Getting a seat at the table and showcasing your value
  • Development of financial aid strategies to support recruitment and enrollment goals
  • Real-world scenarios from the LCTCS on developing an integrated enrollment and financial aid strategy
  • Future trends in Strategic Enrollment Management

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