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Nearly half of eligible high school seniors in the U.S. do not complete the FAFSA, leaving billions of dollars in financial aid untouched. As of July 2024, only 51.1% of the Class of 2024 submitted their FAFSA. Even more striking, approximately 33% of students who forgo the FAFSA would have qualified for a Federal Pell Grant—aid that could have made college an affordable reality.

In this webinar, we’ll highlight the critical role schools play in improving FAFSA completion rates. Justin Chase Brown, Director of Scholarships & Financial Aid at the University of Nebraska-Lincoln, will share how his institution partnered with Inceptia’s FAFSA Completion Outreach Program to break down barriers, improve outreach, and empower students to access the financial aid they deserve.

Join us to explore the current state of FAFSA completion, uncover the reasons students hesitate to file, and gain actionable insights from a leading institution’s success story. Discover how your school can make a lasting impact by increasing financial aid access and opening the door to higher education for more students.

Join us to learn more about the exciting enhancements and features we've recently made to Financial Avenue!

With rising costs and limited emergency aid, student account balances are surging and so is the risk of stop-outs. Recent data shows a troubling trend: institutional receivables are on the rise, placing added strain on budgets and threatening student persistence.

In this timely session, we’ll explore what the latest numbers reveal about student financial vulnerability and what institutions can do to reverse the trend. You’ll learn how proactive outreach and student-centered support can help reduce balances, improve retention, and protect institutional revenue.

Key Takeaways:

• Current trends and benchmarks in student receivables and balance-related attrition
• Why reactive collections aren't enough and what proactive engagement looks like
• Proven strategies to support balance resolution before holds derail progress
• How Inceptia’s Institutional Balance Outreach can drive results through guided support and warm transfers

Join us to gain actionable insights and tools that can help your institution turn financial barriers into successful outcomes.

The U.S. Department of Education has issued new guidance urging schools to do more to help borrowers avoid default. In its May 5, 2025 announcement, ED called on institutions to proactively provide repayment information to former students. With student loan default rates averaging nearly 40%, your Cohort Default Rate (CDR) is more vulnerable than ever.

This webinar explored how you can protect your CDR and support borrowers with proven, high-impact strategies.

Key Takeaways:

• What ED’s new announcement means for schools and compliance
• The latest data on borrower behavior and delinquency
• Strategies that work: Repayment Counseling Outreach (RCO), grace counseling, debt letters, and more
• Real examples of how proactive outreach can reduce delinquency
• How to assess your institution’s current risk and take action now

The U.S. Department of Education has issued new guidance urging schools to do more to help borrowers avoid default. In its May 5, 2025 announcement, ED called on institutions to proactively provide repayment information to former students. With student loan default rates averaging nearly 40%, your Cohort Default Rate (CDR) is more vulnerable than ever.

This webinar explores how you can protect your CDR and support borrowers with proven, high-impact strategies.

Key Takeaways:

• What ED’s new announcement means for schools and compliance
• The latest data on borrower behavior and delinquency
• Strategies that work: Repayment Counseling Outreach (RCO), grace counseling, debt letters, and more
• Real examples of how proactive outreach can reduce delinquency
• How to assess your institution’s current risk and take action now

Struggling to get leadership on board with default management efforts? This webinar will equip you with the insights and strategies needed to calculate your delinquency rate, interpret key data points in your reports, and build a compelling case for investment in default prevention tools.

During the session, we will break down what to look for in your delinquency data, discuss what we're hearing from borrowers and schools, and how to translate those findings into a persuasive argument for proactive student loan repayment support.

Join us to gain the knowledge and talking points that can help you secure the resources you need to protect your students and your institution.

Did you know about 40% of borrowers missed their first payment in October 2023? Student loan delinquency presents a challenge for both students and institutions. Proactive management through outreach, debt letters, and counseling can help students successfully navigate repayment while supporting schools in maintaining a healthy Cohort Default Rate (CDR).

This session will cover the importance and current urgency behind managing your CDR, key strategies including targeted outreach, grace period counseling, and repayment planning to equip students with the tools they need to avoid delinquency. Join us to learn how to implement these steps effectively and see the impact they can have on your school’s CDR and overall student success.

The student loan repayment landscape is set for another significant shift starting October 1, 2024, with consequences reinstated for missed payments. Following a period of unprecedented relief provided by the CARES Act, borrowers and educational institutions alike must now prepare for the challenges ahead with the 12-month on-ramp period ending.

Understanding the implications of this mass repayment resumption is crucial for anticipating its impact on your student borrowers and your institution. In this engaging session, we will dive into the challenges posed by the new repayment schedule for both students and schools. We will also provide actionable recommendations on how to proactively support your borrowers through this transition, ensuring a smoother repayment experience and maintaining institutional stability.

What You Will Learn:

• The details and impact of the federal student loan on-ramp period
• Strategies for helping students navigate the end of the payment pause
• Proactive steps to mitigate the challenges for your institution and support borrower success

Join us to gain valuable insights and strategies that will help ease the strain and ensure a successful transition into the new repayment landscape.

The 2024-25 FAFSA normally opens on October 1st – but not this year! Aside from a delayed release date in December, new FAFSA changes are on the way; are you ready?

Now is the time to plan, and Inceptia’s FAFSA toolkit has everything you need to get the word out about FAFSA completion. This half-hour session covers everything you need to know about our FREE turnkey resources, including:

• Checklists
• Web banners
• Postcards, emails, and posters
• Even a verification video and more!

With student loan repayment on the horizon, borrowers and schools will be dealing with a much different landscape of repayment than past trends could predict. The CARES Act has afforded some relief to all student loan borrowers by bringing them current and pausing payments.

Understanding the ramifications of mass student loan repayment resumption on borrowers is critical to helping them proactively prepare for, and successfully navigate, these unprecedented impacts. In this session, we will talk about the challenges this presents from the student and school perspective, along with recommendations to ease the strain.

To say that student loan repayment has seen a lot of changes this year is an understatement! It’s a lot to digest for fin aid pros, let alone graduating students or those who are preparing to finally enter repayment after a nearly three-year hiatus. Inceptia can help by providing expert guidance and plain language info to decode student loan repayment.

In this student-centered session, we will cover what you absolutely need to know about repayment, including:
• Newly announced (Nov. 22) extension to the repayment pause
• Changes to loan repayment plans and forgiveness options
• How to save time and money throughout the life of loan repayment
• How to choose a repayment plan that fits individual lifestyles and income
• Options to avoid default and delinquency

This free webinar is a great way for students (and staff!) to hear exit counseling concepts and have questions answered by an expert. We encourage you to extend this invitation to anyone who may benefit from this valuable session.

Unlock the secrets of robust password protection. This concise session will cover the fundamentals, explore password complexity, and understand common threats. Learn to create strong passwords and discover tools like password managers. We'll also cover recovery strategies and introduce the power of Two-Factor Authentication (2FA). Strengthen your digital defense—join us to safeguard your online presence.

Join us to explore essential steps in keeping your students' data safe. Learn how to create a security-conscious culture, strengthen passwords, monitor user activities, and handle third-party partners with confidence.

The 2008 book “Nudge” reinvented the way we view behavioral finance, with Spock and Homer Simpson as our perfect case studies. Now, we’re back to take another look at the science of human behavior and how we can help students make optimal decisions and take actions, in a time of doing more with less.

Based on the updated “Nudge: The Final Edition,” this session provides insight into creating effective messages that inspire students to take action. We’ll review nudge theory basics, including ethics and implications, while incorporating new findings from the authors’ works. And, of course, we’ll discuss how nudges can work with your students. Don’t miss out on this fun and informative session!

There have been a lot of changes in repayment since the last time student borrowers had to think about it - it's been three years of changes and waiting! With staffing shortages, regulatory issues and training, it is difficult to keep up, especially when servicer incentive changes have occurred and borrowers will be joining repayment simultaneously. As a result, the lines for assistance - whether physically or virtually - may be longer than ever.

Join us for this educational session to hear:

• The state of repayment today
• Repayment options
• Resources for you and your students
• Helpful Inceptia solutions

As financial educators, we know the link between emotions and money, and often have to play the role of unofficial therapist; hey, there’s a reason behavioral therapy is a thing! As such, we may use positive tactics to encourage and motivate those we serve. But what if this approach is doing more harm than good?

What if we could deepen our conversations by embracing the suck, while also helping others better understand how to achieve and maintain happiness as part of holistic financial wellness?

Inceptia continues our behavioral science dive with a new look at how to be happy – but also, why being happy is not always the right response in building financial health.

In this session, we’ll talk through the benefits of feeling ALL the feels and how to find peace and balance through:

• Applying behavioral science theory to maximize happiness
• Learning to identify toxic positivity – and just say no!

Back by popular demand, we continue our behavioral science dive with a new look at how to be happy – but also, why being happy is not always the right response.

At a time when we are all overwhelmed and maybe even burned out (ahem, the Great Resignation?), the focus on finding happiness is more relevant than ever before. Yet, we may find ourselves chasing joy, only to have it quickly fade once we reach our goal. Why is that?

Or, sometimes, you just want to feel down and it seems like the whole world wants a parade. Why are we so afraid of sadness, and how can a relentlessly sunny disposition actually be bad for you?

• Applying behavioral science theory to maximize happiness
• Learning to identify toxic positivity – and just say no!

Mindfulness Coach Daron Larson helped us discover how exercising our attention – with or without meditation – develops relaxation, focus, and resilience. Learn how mindfulness practice can help you bounce back, adapt, and even grow in response to the threats and challenges of ordinary life.